SUPPORT
Support Center
Get help with accounts, coach subscriptions, student purchases, academy access, security, and technical issues.
Effective September 1, 2026 · Version RECC-2026-09-01-v5
Contact support
Email contact@recoachescorner.com with your account email, academy name, a short description of the issue, and any non-sensitive screenshots. Do not email passwords, complete card details, government identifiers, bank records, or access codes.
Account and technical help
We can help with account verification, sign-in, password recovery, academy access, course access, checkout errors, delivery of service messages, and suspected security issues. Security reports receive priority review.
Coach subscription and earned access
For the $99 monthly or $990 annual platform subscription, include the coach account email and the date and amount of the charge. For a missing 90-day deal credit, include the GHL opportunity reference and closing date without sending private financial documents. Use billing settings to cancel future renewals. See Payments and Refunds for billing rules.
Student purchases
The independent coach identified at checkout is the seller for that coach’s offering and normally handles fulfillment and refund decisions. Contact the coach first. RECC support can help identify the seller, restore access after a verified successful payment, and investigate a platform or checkout error.
Response time
We aim to acknowledge support requests within two business days. Complex payment, security, or account investigations may take longer. Sending duplicate requests can slow review.
Privacy requests
Use the same contact for access, correction, deletion, or other privacy requests. We verify identity before fulfilling a request. See the Privacy Policy for details.
Contact
Real Estate Coaches Corner
1405 S Fern Street #94471, Arlington, VA 22202
contact@recoachescorner.com